Refund policy

🧼 Return & Refund Policy

At Wildflower & Sage Natural Soap Company, each product is handmade with care, and we want our customers to be happy with their purchases.

Because our soaps and personal-care products are hygienic products that may come into contact with the body, opened or used products cannot be returned or exchanged.

If your order arrives damaged, defective, or incorrect, please contact us at wildflowerandsagesoap@gmail.com within 7 days of delivery.

Please include your:

• Name
• Order number
• Description of the problem
• Photos of the product and packaging, when applicable

After reviewing the issue, we may offer an appropriate replacement, store credit, or refund.

Shipping charges are generally non-refundable unless the issue resulted from an error made by Wildflower & Sage Natural Soap Company.

Please contact us before returning any product. Unauthorized returns may not be accepted.